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Important Informations

Monday - Friday: 7:00 - 17:00

+41 62 885 30 20

For emergencies, you can reach us around the clock on the above telephone number.

Monday - Friday: 08:00 – 20:00
Weekends and public holidays: 13:00 – 20:00

Of course you have the possibility to visit your horse. Please register briefly at reception after your arrival.

To ensure that everything runs smoothly at the clinic, please report to reception on arrival. They will inform you of the next steps.
Outside office hours (Monday - Friday 07:00 - 17:00), please ring the bell at reception on the right-hand side. Please be patient for a moment; a member of staff will be with you as soon as possible.

When you come to the clinic with your horse for the first time, we ask you to bring your horse's equine passport with you and hand it in at reception so that all the important details can be recorded.
If there are any waiting times, there are three outdoor boxes available where you can stable your horse while you wait. Water and hay are of course provided free of charge in the outside boxes.
 
For inpatient admissions, the horse must be at the clinic by 17:00. If this is not possible, please contact us.

Monday - Friday: 07:00 – 16:30

We offer you the opportunity to place medication orders by calling +41 62 885 30 20 or by sending an e-mail to info@pferdeklinik.ch. You are also welcome to collect medicines at the weekend between 8.00 am and 4.30 pm.
To ensure that the medicines are also reliably available at the weekend, we ask you to place orders by Friday at 4.30 pm at the latest.

As a rule, we can make medicines available within 24 hours. In some cases, however, delivery times of around 3 - 4 days may occur. In this case, you will receive a corresponding message from us immediately after placing your order.

Pharmaceutical law obliges us to only dispense medication if it has been ordered in advance. For organisational reasons, we ask for your understanding that medication dispensing will be paid for on site by card or Twint.

Monday - Friday: 07:00 - 17:00

To ensure a smooth process, please make an appointment by telephone on the following number:
+41 62 885 30 20.

Please let us know your planned pick-up time in advance and report to reception on arrival to clarify administrative matters.

In the meantime, your horse and the medication / report provided for your horse will be brought to the front of the car park by a member of staff, where you can collect it.

For collection at the weekend, please specify the times on Friday if possible and inform us by 5 pm on Friday.

We are on call for you 24 hours a day, 7 days a week. The most important information is:

1. First give notice by telephone:
+41 62 885 30 20

2. Drive to the clinic:
Route planer  

3. Please report to reception.

Further information can be found on the Emergency page.